{"id":13340,"date":"2026-01-22T07:58:12","date_gmt":"2026-01-22T06:58:12","guid":{"rendered":"https:\/\/www.prestadesign.dk\/prestashop-support-2\/prestashop-supportavtal\/"},"modified":"2026-05-06T10:33:48","modified_gmt":"2026-05-06T08:33:48","slug":"prestashop-supportavtal","status":"publish","type":"page","link":"https:\/\/www.prestadesign.dk\/sv\/prestashop-support-2\/prestashop-supportavtal\/","title":{"rendered":"Supportavtal f\u00f6r PrestaShop"},"content":{"rendered":"

[et_pb_section fb_built=”1″ _builder_version=”4.27.0″ _module_preset=”8cccc1f3-f553-4082-b433-72bf71475f13″ background_color=”rgba(255,255,255,0.8)” background_image=”https:\/\/www.prestadesign.dk\/wp-content\/uploads\/2024\/07\/prestashop1.png” background_position=”top_center” background_vertical_offset=”30%” background_blend=”color” module_alignment=”center” custom_padding=”0px||0px||false|false” global_colors_info=”{}” theme_builder_area=”post_content”][et_pb_row _builder_version=”4.27.0″ _module_preset=”default” custom_padding=”0px||0px||false|false” global_colors_info=”{}” theme_builder_area=”post_content”][et_pb_column type=”4_4″ _builder_version=”4.26.0″ _module_preset=”default” global_colors_info=”{}” theme_builder_area=”post_content”][et_pb_heading title=”Supportavtal f\u00f6r PrestaShop” _builder_version=”4.27.0″ _module_preset=”default” title_font=”Montserrat|700|||||||” title_text_align=”center” title_font_size=”80px” max_width=”1200%” module_alignment=”center” custom_margin=”150px||15px||false|false” custom_margin_tablet=”150px||||false|false” custom_margin_phone=”150px||||false|false” custom_margin_last_edited=”on|desktop” custom_padding=”||||false|false” title_font_size_tablet=”60px” title_font_size_phone=”32px” title_font_size_last_edited=”on|phone” global_colors_info=”{}” theme_builder_area=”post_content”][\/et_pb_heading][et_pb_button button_url=”\/#pris-formul\u00e4r” button_text=”F\u00e5 ett prisf\u00f6rslag” button_alignment=”center” _builder_version=”4.27.0″ _module_preset=”default” custom_button=”on” button_text_color=”#000000″ button_border_radius=”100px” button_icon=”=||divi||400″ custom_margin=”||150px||false|false” button_text_size_tablet=”” button_text_size_phone=”18px” button_text_size_last_edited=”on|phone” global_colors_info=”{}” button_border_color__hover_enabled=”on|hover” button_border_color__hover=”#000000″ theme_builder_area=”post_content”][\/et_pb_button][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.26.0″ _module_preset=”default” custom_margin=”0px|0px|0px|0px|false|false” custom_margin_tablet=”|0px|0px|0px|false|false” custom_margin_phone=”|0px|0px|0px|false|false” custom_margin_last_edited=”on|desktop” custom_padding=”0px|0px|0px|0px|false|false” locked=”off” global_colors_info=”{}” theme_builder_area=”post_content”][et_pb_row column_structure=”3_5,2_5″ use_custom_gutter=”on” gutter_width=”1″ make_equal=”on” _builder_version=”4.27.0″ _module_preset=”default” width=”100%” max_width=”100%” custom_margin=”0px|0px|0px|0px|false|false” custom_padding=”0px|0px|0px|0px|false|false” custom_css_main_element=”display:flex;||flex-wrap:wrap;” global_colors_info=”{}” custom_css_main_element_last_edited=”on|tablet” custom_css_main_element_tablet=”display:flex;||flex-wrap:wrap;” custom_css_main_element_phone=”display:flex;||flex-wrap:wrap;” theme_builder_area=”post_content”][et_pb_column type=”3_5″ _builder_version=”4.27.0″ _module_preset=”default” background_image=”https:\/\/www.prestadesign.dk\/wp-content\/uploads\/2024\/07\/Path-1158.svg” custom_padding=”50px|50px|50px|50px|true|true” custom_padding_tablet=”50px|50px||50px|false|false” custom_padding_phone=”|30px|50px|30px|false|false” custom_padding_last_edited=”on|tablet” custom_css_main_element=”margin:0!important;||order:2;” global_colors_info=”{}” theme_builder_area=”post_content”][et_pb_heading title=”PrestaShop-supportavtal & SLA, stabil teknisk support f\u00f6r PrestaShop” _builder_version=”4.27.0″ _module_preset=”default” title_level=”h2″ title_font=”Montserrat|700|||||||” title_font_size=”48px” title_line_height=”1.2em” max_width=”700px” title_font_size_tablet=”48px” title_font_size_phone=”40px” title_font_size_last_edited=”on|desktop” global_colors_info=”{}” theme_builder_area=”post_content”][\/et_pb_heading][et_pb_text _builder_version=”4.27.0″ _module_preset=”default” text_font=”Montserrat||||||||” text_text_color=”#000000″ max_width=”700px” custom_padding=”20px||20px||true|false” global_colors_info=”{}” theme_builder_area=”post_content”]<\/p>\n

En PrestaShop-webbutik \u00e4r aff\u00e4rskritisk. Med ett tydligt supportavtal och ett definierat SLA f\u00e5r du f\u00f6ruts\u00e4gbarhet, fasta svarstider och tydlig prioritering n\u00e4r n\u00e5got g\u00e5r fel. PrestaShop-supporten blir en integrerad del av din verksamhet, inte bara akuta brandk\u00e5rsutryckningar. <\/p>\n

[\/et_pb_text][et_pb_heading title=”Akutsupport” _builder_version=”4.27.0″ _module_preset=”default” title_level=”h2″ title_font=”Montserrat|700|||||||” title_font_size=”48px” title_line_height=”1.2em” max_width=”700px” title_font_size_tablet=”48px” title_font_size_phone=”40px” title_font_size_last_edited=”on|desktop” global_colors_info=”{}” theme_builder_area=”post_content”][\/et_pb_heading][et_pb_text _builder_version=”4.27.0″ _module_preset=”default” text_font=”Montserrat||||||||” text_text_color=”#000000″ max_width=”700px” custom_padding=”20px||20px||true|false” global_colors_info=”{}” theme_builder_area=”post_content”]<\/p>\n

N\u00e4r din webbutik ligger nere r\u00e4knas varje minut. Akut teknisk PrestaShop-support s\u00e4kerst\u00e4ller att kritiska problem hanteras omedelbart, s\u00e5 att du kan b\u00f6rja ta emot ordrar igen s\u00e5 snabbt som m\u00f6jligt. Detta kan omfatta serverfel, kritiska modulproblem eller fel i kassan som g\u00f6r att f\u00f6rs\u00e4ljningen stannar av. <\/p>\n

[\/et_pb_text][et_pb_heading title=”Fast m\u00e5nadsavtal” _builder_version=”4.27.0″ _module_preset=”default” title_level=”h2″ title_font=”Montserrat|700|||||||” title_font_size=”48px” title_line_height=”1.2em” max_width=”700px” title_font_size_tablet=”48px” title_font_size_phone=”40px” title_font_size_last_edited=”on|desktop” global_colors_info=”{}” theme_builder_area=”post_content”][\/et_pb_heading][et_pb_text _builder_version=”4.27.0″ _module_preset=”default” text_font=”Montserrat||||||||” text_text_color=”#000000″ max_width=”700px” custom_padding=”20px||20px||true|false” global_colors_info=”{}” theme_builder_area=”post_content”]<\/p>\n

Ett fast m\u00e5nadsavtal f\u00f6r support ger trygghet i den dagliga driften. Det kan inkludera l\u00f6pande uppdateringar, \u00f6vervakning, prestandakontroller och mindre utvecklingsuppgifter. PrestaShop-supporten blir d\u00e5 planerad snarare \u00e4n reaktiv. <\/p>\n

[\/et_pb_text][\/et_pb_column][et_pb_column type=”2_5″ disabled_on=”on|on|off” _builder_version=”4.27.0″ _module_preset=”default” background_image=”https:\/\/www.prestadesign.dk\/wp-content\/uploads\/2024\/07\/Mask-Group-6-2.png” custom_padding=”200px|0px|200px|0px|true|true” custom_padding_tablet=”200px||200px||true|true” custom_padding_phone=”150px||150px||true|true” custom_padding_last_edited=”on|desktop” custom_css_main_element=”margin:0!important;||order:1;” global_colors_info=”{}” theme_builder_area=”post_content”][et_pb_code _builder_version=”4.26.0″ _module_preset=”default” global_colors_info=”{}” theme_builder_area=”post_content”][\/et_pb_code][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.26.0″ _module_preset=”default” custom_margin=”0px|0px|0px|0px|false|false” custom_padding=”0px|0px|0px|0px|false|false” locked=”off” global_colors_info=”{}” theme_builder_area=”post_content”][et_pb_row column_structure=”2_5,3_5″ use_custom_gutter=”on” gutter_width=”1″ make_equal=”on” _builder_version=”4.27.0″ _module_preset=”default” width=”100%” max_width=”100%” custom_margin=”0px|0px|0px|0px|false|false” custom_padding=”0px|0px|0px|0px|false|false” global_colors_info=”{}” theme_builder_area=”post_content”][et_pb_column type=”2_5″ _builder_version=”4.26.0″ _module_preset=”default” background_enable_color=”off” background_image=”https:\/\/www.prestadesign.dk\/wp-content\/uploads\/2024\/07\/Mask-Group-1-3.png” custom_padding=”200px|0px|200px|0px|true|true” custom_padding_tablet=”200px||200px||true|true” custom_padding_phone=”150px||150px||true|true” custom_padding_last_edited=”on|desktop” custom_css_main_element=”margin:0!important;” global_colors_info=”{}” theme_builder_area=”post_content”][et_pb_code _builder_version=”4.26.0″ _module_preset=”default” global_colors_info=”{}” theme_builder_area=”post_content”][\/et_pb_code][\/et_pb_column][et_pb_column type=”3_5″ _builder_version=”4.27.0″ _module_preset=”default” background_color=”#f7f7f7″ background_enable_image=”off” custom_padding=”50px|50px|50px|50px|true|true” custom_padding_tablet=”50px|50px||50px|false|false” custom_padding_phone=”50px|30px|50px|30px|true|true” custom_padding_last_edited=”on|phone” custom_css_main_element=”margin:0!important;” global_colors_info=”{}” theme_builder_area=”post_content”][et_pb_heading title=”Svarstider” _builder_version=”4.27.0″ _module_preset=”default” title_level=”h2″ title_font=”Montserrat|700|||||||” title_font_size=”48px” title_line_height=”1.2em” max_width=”700px” title_font_size_tablet=”48px” title_font_size_phone=”40px” title_font_size_last_edited=”on|desktop” global_colors_info=”{}” theme_builder_area=”post_content”][\/et_pb_heading][et_pb_text _builder_version=”4.27.0″ _module_preset=”default” text_font=”Montserrat||||||||” text_text_color=”#000000″ max_width=”700px” custom_padding=”20px||20px||true|false” global_colors_info=”{}” theme_builder_area=”post_content”]<\/p>\n

Tydligt definierade svarstider \u00e4r en central del av ett SLA. Du vet exakt hur snabbt du kan f\u00f6rv\u00e4nta dig svar och \u00e5tg\u00e4rd n\u00e4r du skickar in ett support\u00e4rende. Kritiska problem f\u00e5r h\u00f6gsta prioritet, medan mindre fel hanteras inom \u00f6verenskomna tidsramar. <\/p>\n

[\/et_pb_text][et_pb_heading title=”Prioriteringsniv\u00e5er” _builder_version=”4.27.0″ _module_preset=”default” title_level=”h2″ title_font=”Montserrat|700|||||||” title_font_size=”48px” title_line_height=”1.2em” max_width=”700px” title_font_size_tablet=”48px” title_font_size_phone=”40px” title_font_size_last_edited=”on|desktop” global_colors_info=”{}” theme_builder_area=”post_content”][\/et_pb_heading][et_pb_text _builder_version=”4.27.0″ _module_preset=”default” text_font=”Montserrat||||||||” text_text_color=”#000000″ max_width=”700px” custom_padding=”20px||20px||true|false” global_colors_info=”{}” theme_builder_area=”post_content”]<\/p>\n

Alla problem \u00e4r inte lika br\u00e5dskande. Med definierade prioriteringsniv\u00e5er kategoriseras support\u00e4renden som kritiska, h\u00f6ga, normala eller l\u00e5ga. Teknisk PrestaShop-support hanteras d\u00e4refter, vilket s\u00e4kerst\u00e4ller att de mest aff\u00e4rskritiska problemen l\u00f6ses f\u00f6rst, utan att mindre uppgifter tappas bort i processen. <\/p>\n

[\/et_pb_text][et_pb_heading title=”Skaffa ett PrestaShop-supportavtal skr\u00e4ddarsytt f\u00f6r din verksamhet” _builder_version=”4.27.0″ _module_preset=”default” title_level=”h2″ title_font=”Montserrat|700|||||||” title_font_size=”48px” title_line_height=”1.2em” max_width=”700px” title_font_size_tablet=”48px” title_font_size_phone=”40px” title_font_size_last_edited=”on|desktop” global_colors_info=”{}” theme_builder_area=”post_content”][\/et_pb_heading][et_pb_text _builder_version=”4.27.0″ _module_preset=”default” text_font=”Montserrat||||||||” text_text_color=”#000000″ max_width=”700px” custom_padding=”20px||20px||true|false” global_colors_info=”{}” theme_builder_area=”post_content”]<\/p>\n

Beh\u00f6ver du b\u00e5de trygghet i vardagen och akuthj\u00e4lp n\u00e4r det verkligen g\u00e4ller? Med ett skr\u00e4ddarsytt supportavtal f\u00f6r PrestaShop f\u00e5r du en teknisk partner som h\u00e5ller ett \u00f6ga p\u00e5 din webbutik, \u00e4ven n\u00e4r du inte g\u00f6r det. <\/p>\n

Kontakta oss om supportavtal och SLA f\u00f6r PrestaShop<\/a><\/p>\n

[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ custom_padding_last_edited=”on|phone” disabled_on=”off|off|off” module_class=”fp-blurb-section” _builder_version=”4.27.0″ _module_preset=”default” z_index=”2″ custom_padding=”50px||50px||true|false” custom_padding_tablet=”100px||100px|||” custom_padding_phone=”50px||50px||false|false” global_module=”11234″ saved_tabs=”all” locked=”off” global_colors_info=”{}” theme_builder_area=”post_content”][et_pb_row column_structure=”1_4,1_4,1_4,1_4″ use_custom_gutter=”on” gutter_width=”2″ _builder_version=”4.26.0″ _module_preset=”default” positioning=”none” position_origin_a=”top_center” vertical_offset=”-100px” z_index=”250″ width=”95%” max_width=”100%” animation_style=”slide” animation_direction=”bottom” global_colors_info=”{}” theme_builder_area=”post_content”][et_pb_column type=”1_4″ _builder_version=”4.26.0″ _module_preset=”default” global_colors_info=”{}” theme_builder_area=”post_content”][et_pb_blurb title=”300 000+ webbutiker” image=”https:\/\/www.prestadesign.dk\/wp-content\/uploads\/2024\/07\/usp1.png” image_icon_width=”60px” module_class=”col-blurb-custom” _builder_version=”4.26.0″ _module_preset=”default” header_font=”Montserrat|700|||||||” header_text_align=”center” header_font_size=”14px” body_font=”Montserrat||||||||” body_text_align=”center” body_font_size=”12px” body_line_height=”1.2em” background_color=”#FFFFFF” image_icon_custom_margin=”0px||0px||false|false” image_icon_custom_padding=”0px||0px||false|false” text_orientation=”center” custom_margin=”||||false|false” custom_padding=”20px|20px|20px|20px|false|false” border_radii=”on|15px|15px|15px|15px” box_shadow_style=”preset1″ global_colors_info=”{}” theme_builder_area=”post_content”]<\/p>\n

Drivs av PrestaShop v\u00e4rlden \u00f6ver<\/p>\n

[\/et_pb_blurb][\/et_pb_column][et_pb_column type=”1_4″ _builder_version=”4.26.0″ _module_preset=”default” global_colors_info=”{}” theme_builder_area=”post_content”][et_pb_blurb title=”\u00d6ver 10 \u00e5rs erfarenhet” image=”https:\/\/www.prestadesign.dk\/wp-content\/uploads\/2024\/07\/usp2.png” image_icon_width=”60px” module_class=”col-blurb-custom” _builder_version=”4.26.0″ _module_preset=”default” header_font=”Montserrat|700|||||||” header_text_align=”center” header_font_size=”14px” body_font=”Montserrat||||||||” body_text_align=”center” body_font_size=”12px” body_line_height=”1.2em” background_color=”#FFFFFF” image_icon_custom_margin=”0px||0px||false|false” image_icon_custom_padding=”0px||0px||false|false” text_orientation=”center” custom_margin=”||||false|false” custom_padding=”20px|20px|20px|20px|false|false” border_radii=”on|15px|15px|15px|15px” box_shadow_style=”preset1″ global_colors_info=”{}” theme_builder_area=”post_content”]<\/p>\n

Utveckling & underh\u00e5ll PrestaShop<\/p>\n

[\/et_pb_blurb][\/et_pb_column][et_pb_column type=”1_4″ _builder_version=”4.26.0″ _module_preset=”default” global_colors_info=”{}” theme_builder_area=”post_content”][et_pb_blurb title=”100% responsiv design” image=”https:\/\/www.prestadesign.dk\/wp-content\/uploads\/2024\/07\/usp3.png” image_icon_width=”60px” module_class=”col-blurb-custom” _builder_version=”4.26.0″ _module_preset=”default” header_font=”Montserrat|700|||||||” header_text_align=”center” header_font_size=”14px” body_font=”Montserrat||||||||” body_text_align=”center” body_font_size=”12px” body_line_height=”1.2em” background_color=”#FFFFFF” image_icon_custom_margin=”0px||0px||false|false” image_icon_custom_padding=”0px||0px||false|false” text_orientation=”center” custom_margin=”||||false|false” custom_padding=”20px|20px|20px|20px|false|false” border_radii=”on|15px|15px|15px|15px” box_shadow_style=”preset1″ global_colors_info=”{}” theme_builder_area=”post_content”]<\/p>\n

Mobil- och anv\u00e4ndarv\u00e4nligt<\/p>\n

[\/et_pb_blurb][\/et_pb_column][et_pb_column type=”1_4″ _builder_version=”4.26.0″ _module_preset=”default” global_colors_info=”{}” theme_builder_area=”post_content”][et_pb_blurb title=”GDPR och PCI-DSS” image=”https:\/\/www.prestadesign.dk\/wp-content\/uploads\/2024\/07\/usp4.png” image_icon_width=”60px” module_class=”col-blurb-custom” _builder_version=”4.26.0″ _module_preset=”default” header_font=”Montserrat|700|||||||” header_text_align=”center” header_font_size=”14px” body_font=”Montserrat||||||||” body_text_align=”center” body_font_size=”12px” body_line_height=”1.2em” background_color=”#FFFFFF” image_icon_custom_margin=”0px||0px||false|false” image_icon_custom_padding=”0px||0px||false|false” text_orientation=”center” custom_margin=”||||false|false” custom_padding=”20px|20px|20px|20px|false|false” border_radii=”on|15px|15px|15px|15px” box_shadow_style=”preset1″ global_colors_info=”{}” theme_builder_area=”post_content”]<\/p>\n

Uppfyller de senaste kraven<\/p>\n

[\/et_pb_blurb][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ custom_padding_last_edited=”on|tablet” disabled_on=”off|off|off” _builder_version=”4.26.0″ _module_preset=”default” background_color=”rgba(0,0,0,0.75)” background_image=”https:\/\/www.prestadesign.dk\/wp-content\/uploads\/2024\/07\/JU2_9017.png” background_position=”top_center” background_blend=”color” z_index=”0″ custom_padding=”||100px||false|false” custom_padding_tablet=”||0px||false|false” custom_padding_phone=”||0px||false|false” global_module=”10657″ locked=”off” global_colors_info=”{}” theme_builder_area=”post_content”][et_pb_row column_structure=”1_2,1_2″ module_class=”btn-inline” _builder_version=”4.26.0″ _module_preset=”default” global_colors_info=”{}” theme_builder_area=”post_content”][et_pb_column type=”1_2″ _builder_version=”4.26.0″ _module_preset=”default” global_colors_info=”{}” theme_builder_area=”post_content”][et_pb_heading title=”F\u00e5 en prisuppskattning f\u00f6r din nya webshop idag” _builder_version=”4.26.0″ _module_preset=”default” title_level=”h2″ title_font=”Montserrat|700|||||||” title_text_color=”#FFFFFF” title_font_size=”48px” title_line_height=”1.2em” title_font_size_tablet=”” title_font_size_phone=”38px” title_font_size_last_edited=”on|desktop” global_colors_info=”{}” theme_builder_area=”post_content”][\/et_pb_heading][et_pb_text _builder_version=”4.27.0″ _module_preset=”default” text_font=”Montserrat||||||||” text_text_color=”#FFFFFF” text_font_size=”18px” global_colors_info=”{}” theme_builder_area=”post_content”]<\/p>\n

Vill du veta mer om hur vi kan hj\u00e4lpa dig med ditt n\u00e4sta webbprojekt? Klicka h\u00e4r f\u00f6r att f\u00e5 ett kostnadsfritt och f\u00f6ruts\u00e4ttningsl\u00f6st prisf\u00f6rslag. <\/span><\/p>\n

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Med tillg\u00e5ng till \u00f6ver 250 betall\u00f6sningar och tredjepartstj\u00e4nster levererar vi skr\u00e4ddarsydda integrationsl\u00f6sningar som s\u00e4kerst\u00e4ller s\u00f6ml\u00f6s prestanda och f\u00f6rb\u00e4ttrad funktionalitet f\u00f6r din webbutik. Samarbeta med oss f\u00f6r att optimera din webbshop med marknadens ledande integrationer. <\/p>\n

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